Unclear user intent
Duration
0:11 min
Avg Latency
198 ms
Turns
1 user, 1 agent
Prosody Alerts
0 alerts
Interruptions
0 user, 0 agent
Tool Calls
0/0 correct
Customer discussing tree generation and agent creation functionality with a support agent who is seeking clarification on the customer's request.
Prosody Score: 9/10
The agent demonstrates natural prosody with appropriate tone and pacing when expressing uncertainty and requesting clarification. The use of "I'm sorry" and the clarifying question shows empathetic engagement, and the absence of any prosody alerts indicates the agent's speech quality maintains a professional, conversational tone that supports clear communication despite the technical nature of the discussion.
Execution Trace
Timeline
Transcript
Great. Yeah, no, I'll create a bunch of trees and I have it generating more agents than that.
I'm sorry, I'm not sure I understand. Are you...
Turn Details
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